Privacy Policy 

Privacy Policy for Hudson's Helping Hands

 

Effective Date: November 2, 2024

 

Welcome to Hudson's Helping Hands! We value your trust and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data, ensuring compliance with Pennsylvania laws and regulations.

1. Information We Collect

To provide you with the best home care services, we may collect various types of personal information, including:

-Personal Identification Information: This includes your name, address, phone number, email address, and date of birth.

-Health Information: Details about your medical history, care requirements, and any relevant health conditions.

-Emergency Contact Information: Names and contact details of individuals we can reach in case of an emergency.

-Payment Information: Billing information necessary to process payments for our services.

 

2. How We Use Your Information

We use the information we collect for several key purposes:

-Service Delivery: To provide, manage, and improve our home care services tailored to your needs.

-Communication: To communicate with you regarding your care, respond to your inquiries, and provide updates.

-Billing and Payments: To process payments and manage billing effectively.

-Compliance: To fulfill our legal obligations and ensure the highest standards of care and service.

 

3. Disclosure of Your Information

We respect your privacy and do not sell or rent your personal information. We may share your information in the following circumstances:

-Service Providers: We may engage trusted third-party service providers to assist us in delivering our services (e.g., billing and payment processing). These partners are required to protect your information and may only use it for purposes outlined in this policy.

-Legal Requirements: We may disclose your information to comply with applicable laws, regulations, or legal requests or to protect our rights and the rights of others.

 

4. Data Security

At Hudson's Helping Hands, we take your data security seriously. We implement reasonable administrative, technical, and physical measures to safeguard your personal information from unauthorized access, use, or disclosure. These measures include:

- Secure storage of both physical and electronic records.

- Restricted access to your information based on job responsibilities.

- Regular training for our staff on data protection and privacy best practices.

 

5. Your Rights

As a resident of Pennsylvania, you have certain rights regarding your personal information:

-Access: You have the right to request access to the personal information we hold about you.

-Correction: You may request corrections to any inaccuracies in your personal information.

-Deletion: You can request the deletion of your personal information, subject to our legal obligations to retain certain data.

 

6. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected information from a child, please contact us, and we will take steps to delete such information.

 

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any changes will be posted on our website, and the updated effective date will be indicated at the top of the policy. We encourage you to review this policy periodically to stay informed about how we protect your information.

 

8. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please feel free to contact us at:

Hudson's Helping Hands

839 Washington Street

Reading, PA 19601 

Office: (610) 750-5416 

HudsonsHelpingHands727@gmail.com 

 

Thank you for trusting Hudson's Helping Hands with your care. We are here to support you and your loved ones!